Héméra Aerospace Service and Support

Legal Information

Privacy Policy & Legal Terms

Legal Notice

Company Information

The website hemera-aerospace.com is published by and property of:

Legal Entity
HÉMÉRA AEROSPACE LLC
Address
4770 Biscayne Blvd, Suite 1430
Miami, FL 33137
United States of America
EIN (Employer Identification Number)
30-1471921
Contact Email
contact@hemera-aerospace.com
Website
hemera-aerospace.com

Management & Leadership

  • CEO & Co-Founder: Frédéric Moulard
  • COO & Co-Founder: Teddy Belair

Hosting Provider

This website is hosted by:

Host
Infomaniak Network SA
Address
Rue Eugène-Marziano 25
1227 Les Acacias
Geneva, Switzerland
Website
www.infomaniak.com

Intellectual Property Rights

All content on this website, including but not limited to text, images, logos, trademarks, design elements, layouts, and multimedia content, are the exclusive property of HÉMÉRA Aerospace LLC or its content providers.

Reproduction, distribution, transmission, modification, or use of any content without prior written consent from HÉMÉRA Aerospace LLC is strictly prohibited.

This includes but is not limited to: copying text for commercial purposes, downloading images for reuse, framing content, or any form of content aggregation without permission.

Privacy Policy

This Privacy Policy describes how HÉMÉRA Aerospace LLC collects, uses, and protects your personal data when you visit our website or interact with us through contact forms. We are committed to respecting your privacy and complying with applicable data protection regulations.

Contents

  • Data Controller
  • What Data We Collect
  • Purpose of Processing
  • Legal Basis
  • Google Analytics
  • Cookies & Tracking
  • Data Retention
  • Your Rights (GDPR)
  • Third-Party Sharing
  • International Data Transfers
  • Policy Updates
  • California Privacy Rights (CCPA)
  • Do Not Track Signals
  • Children's Privacy

1. Data Controller

For the purposes of data protection law (including the GDPR in the EU), the data controller is:

Organization
HÉMÉRA Aerospace LLC
Address
4770 Biscayne Blvd, Suite 1430, Miami, FL 33137, USA
Data Protection Contact
contact@hemera-aerospace.com

2. What Data We Collect

A. Contact Form Data (When You Contact Us)

When you submit a contact form on our website, we collect the following information:

  • Full Name
  • Email Address
  • Phone Number (optional)
  • Company Name (optional)
  • Message Content
  • Employee Count (if applicable)

B. Website Analytics Data (Google Analytics)

We use Google Analytics to understand how visitors use our website. This includes:

  • Pages visited and time spent on each page
  • Referrer source (how you found us)
  • Device type and browser information
  • General geographic location (country/region level)
  • Interaction data (clicks, scrolls, form submissions)

This data is anonymized — it does not identify you personally. Your IP address is anonymized by Google Analytics.

3. Purpose of Processing

We use your data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To evaluate your needs and discuss potential business opportunities
  • To send follow-up communications regarding your inquiry
  • To improve our website's usability and content based on user behavior
  • To measure the effectiveness of our marketing and communications
  • To ensure website security and prevent fraud

4. Legal Basis for Processing

For Contact Form Data:

  • Legitimate Interests: We have a legitimate interest in responding to business inquiries and improving our services.
  • Consent: When you submit a contact form, you consent to us processing your data for the stated purposes.

For Google Analytics Data:

  • Consent: Google Analytics requires your consent before data collection. You control this via the cookie banner on our website.

5. Google Analytics

We use Google Analytics 4 (GA4) to analyze website traffic and user behavior. Here are the details:

Service Provider
Google LLC (United States)
Measurement ID
G-JXPWHKFC99
Data Anonymization
IP addresses are automatically anonymized
Consent Required
Yes — Cookie banner must be accepted

IP Anonymization: Your IP address is truncated and anonymized by Google Analytics. Google does not receive your full IP address.

Cookie Consent: Google Analytics only loads if you have accepted cookies via our cookie banner. You can refuse analytics at any time.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and measure website performance.

Google Analytics Cookies:

Google Analytics sets the following cookies:

  • _ga — Stores your unique user ID. Duration: ~2 years
  • _ga_[ID] — Stores session ID and engagement metrics. Duration: ~2 years

These cookies are placed only if you consent to analytics via our cookie banner.

Refusing Cookies:

You can reject or withdraw consent for cookies at any time using the cookie banner at the bottom of the page. You can also delete cookies from your browser settings.

7. Data Retention

Contact Form Data:

We retain contact form submissions for a maximum of 3 years from the date of submission. After this period, your data is securely deleted unless we have a legal obligation to retain it longer.

Google Analytics Data:

Google Analytics automatically retains data according to its standard retention policy (typically 14 months for user-level data). You can modify this setting in your Google Analytics account.

8. Your Rights (GDPR & Data Protection Laws)

If you are a resident of the EU, UK, or another jurisdiction with data protection regulations similar to the GDPR, you have the following rights:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request deletion of your personal data, subject to legal exceptions.
  • Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
  • Right to Object: You can object to certain types of processing, including marketing communications.
  • Right to Restrict Processing: You can request limitation of how we process your data.

To exercise any of these rights, please contact us at:

Data Protection Request
contact@hemera-aerospace.com
Please specify which right you wish to exercise.

We will respond to your request within 30 days, as required by applicable law.

9. Third-Party Sharing

We do not sell, trade, or share your personal data with third parties, except as described below:

Google Analytics:

We share anonymized website usage data with Google Analytics (owned by Google LLC). This data is used solely for analyzing website performance. Your personally identifiable information is not shared with Google.

Legal Requirements:

We may disclose your data if required by law or government request (e.g., court order, subpoena). We will notify you of such requests unless legally prohibited from doing so.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.

10. International Data Transfers

Google Analytics Data Processing in the US:

Google Analytics is operated by Google LLC, a US-based company. Google may process your data (anonymized website analytics) in the United States and other countries. This processing is protected by:

  • Google's Data Processing Addendum (DPA)
  • Standard contractual clauses
  • Adequacy decisions where applicable

By consenting to Google Analytics, you acknowledge that your anonymized data may be processed internationally.

Contact Form Data: Your contact form data is stored in the United States. It is protected by our internal data security measures and US data protection laws.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the bottom of this page and, where appropriate, providing you with more prominent notice.

Last Updated: April 2026

12. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:

  • Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

We do not sell personal information. HÉMÉRA Aerospace LLC does not sell, rent, or trade your personal information to any third party for monetary or other valuable consideration.

To exercise your CCPA rights, please contact us at contact@hemera-aerospace.com. We will verify your identity before processing your request and respond within 45 days.

13. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no universally accepted standard for how to respond to DNT signals, our website does not currently respond to DNT browser signals. However, you can control tracking via our cookie consent banner — if you decline cookies, Google Analytics will not be loaded and no tracking cookies will be placed on your device.

14. Children's Privacy

Our website and services are intended for business professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at contact@hemera-aerospace.com and we will promptly delete such information from our records.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

General Inquiries
contact@hemera-aerospace.com
Data Protection Requests
contact@hemera-aerospace.com

© 2026 HÉMÉRA Aerospace LLC. All rights reserved.

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